Applications must include an updated copy of your resume

What makes DHL great? Our People! We know each employees individual contributions make us the #1 Express Deliveries and Logistics Company employer in the world.

Start YOUR career with DHL today

DHL currently has an opening for a Retail Service Agent at our innovative DHL Service Point in Columbus, OH. The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments. The Retail Service Agent will work independently at our new popup facility located on the premises of the Westfield Wheaton shopping center, and will be responsible for opening and closing the location. The Retail Service Agent will ensure compliance with safety, security, regulatory, and company policies.

Key Accountabilities

Acknowledge customers and promptly address any inquiries or concerns

Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL

Assist customers who need to drop off or pick up their pre-labeled DHL shipment

Assists with operational procedures including sorting, shipment processing and documentation, manifesting, bagging, sending shipment status information as required

Position Requirements:

HS diploma or GED required

Flexible to work Monday-Friday 10am-2pm & Saturday 10am-5pm

Generally 1-3 years of experience in an area of responsibility

Intermediate service, production, or support role having greater responsibility to perform all of the standard work within the function

Previous customer service experience preferred

Strong computer skills required

Exceptional ability to multi-task required

Ability to work independently

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DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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