Mission Support and Test Services, LLC, MSTS, is a limited liability company consisting of Honeywell International Inc. , Jacobs Engineering Group Inc. , and Stoller Newport News Nuclear, Inc. . With more than 2,500 employees, MSTS manages operations at the Nevada National Security Site and at its related facilities and laboratories for the National Nuclear Security Administration's Nevada Field Office, an agency within the Department of Energy. NNSA maintains and enhances the safety, security, reliability, and performance of the U.S. nuclear weapons stockpile without nuclear testing and works to reduce global danger from weapons of mass destruction.

*We offer highly competitive salaries and great benefits, including 96 hours of holiday pay, tuition assistance and reimbursement, a pension plan & 401K, paid time off and more. 


MSTS is a limited liability company consisting of Honeywell International Inc. , Jacobs Engineering Group Inc. , and HII Nuclear Inc.


The Information Technology Directorate is seeking a high-performing individual to join our team. As an Infrastructure Analyst II, you will be responsible for IT support at our offices in Livermore, CA. 


Key Responsibilities

Monitor the performance of network systems and the telephony infrastructure in order to identify any issues.

Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.

Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures.

Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership.

Promote project and team management best practices for continuous improvement.

Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective.

Represent MSTS IT Department in a highly competent and professional manner.

Engineer solutions in response to support requests and for improving internal processing and procedures.

Assist with administration services .

Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements.

Respond to Help Desk requests to support troubleshooting of workstation and server related problems.

Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions.

Identify and report Key Performance indicators, including capacity planning.

Provide support, mentoring, training and support of other IT Infrastructure Analysts.

Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers.

Perform related work as assigned by supervisor under limited supervision.


Bachelors degree in a computer related field or equivalent training and experience with at least 2 years of relevant experience.

Basic knowledge of technical principles, Theories, standards, practices and procedures.Including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies.

Understanding of storage technologies and concepts are a plus.

Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations.

Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies.

Advanced Technical Certifications including knowledge of Microsoft and computer platforms.

Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment.

Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel.

Certifications: VMware certifications are a plus; Microsoft MCP, MCSE, MCITP, or MCTS certification is a plus; CompTIA Network+ or higher certification is a plus; CompTIA A+ or higher certification is a plus; andCompTIA Security or higher certification is a plus.

The primary work location will be at the Livermore Operations facility in Livermore, California. 

Personnel may be requested by leadership to work in excess of 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work

Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.

Must possess a valid driver's license.

MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2, Personnel Security. If you hold more than one citizenship , your ability to obtain a security clearance may be impacted.


Department of Energy Q Clearance . Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4, Workplace Substance Abuse Programs at DOE Sites, will be conducted.  Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709, Counterintelligence Evaluation Program.


MSTS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.


Job Details:

Posted Date : 2022-05-07

Job type : Full Time

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