We are looking for a reliable concierge to work at the front desk of our community. You will be the first to greet our residents and our customers, so the first impression of our community depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. You will be responsible to protect the community and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth.
PRN employees are responsible for covering a shift or a specific situation, especially during short-staffing. The schedule will depend on what the community needs are each month.
Greets residents and provides general assistance to visitors, prospective residents, and families.
Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
Ensures that incident reports, concern reports and other appropriate communication have been completed.
Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
Completes daily check-in procedure
Maintains emergency contact information.
Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
Informs supervisor of any resident issues or concerns.
Assist other departments with administrative functions.
Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
Attends all required training, in-service, and staff meetings.
Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
Adheres to all policies and procedures of Senior Lifestyle Corporation.
Performs other duties as assigned.
High School Diploma or General Education Degree ; or one to three months related experience and/or training; or equivalent combination of education and experience
Experience in office skills, and with computer software.
Job Details:
Posted Date : 2022-05-07
Job type : Full Time
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