ICE Mortgage Technology is the leading cloud-based platform provider for the mortgage finance industry. ICE Mortgage Technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality and efficiency. Visit IceMortgageTechnology to learn more.

If you are looking for a new and challenging role, working in a corporate culture where colleagues inspire each other to do their best, with exceptional compensation & benefits, and true work-life balance, then ICE Mortgage Technology is the company for you!

Our core values drive our success. These values have been the backbone of our company since the beginning:

We listen to and respect our customers, and are focused on their success

We deliver exceptional products that meet our customers needs

We are committed to delivering legendary customer support

We respect the people who work for us

We give back to our community

The Data Migration Engineer is a member of the ICE Mortgage Technology Professional Services organization providing world-class implementation and consulting solutions alongside a team of mortgage industry veterans, product SMEs, and process experts that are focused on customer success. The Data Migration Engineer interfaces with ICE Mortgage Technology customers in a consultative capacity and performs Encompass data migrations. The ideal candidate is highly organized and has the ability to manage multiple projects at any given time. This individual must work equally effectively with both clients and internal business units to ensure that customer satisfaction goals are met.

Primary Responsibilities & Objectives

Drive successful data migration projects for our customers

Manage multiple active projects in Salesforce.com

Function as a subject matter expert for the Data Migration team

Consult with customers on data migration best practices

Provide technical support to our clients for data migration issues

Document instructions for data migration processes

Quickly and accurately reproduce diverse issues for troubleshooting and root cause analysis

Qualifications, Skills and Education

Bachelors degree or academic equivalent

5+ years of professional experience

Proficiency with Microsoft Office

Prior experience working with cloud-based project and task tools such as Salesforce.com and Teamwork.com

Demonstrated ability to get things done and meet deadlines

Excellent customer service skills that build high levels of customer satisfaction with internal and external clients

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization

Willingly shares relevant knowledge and expertise to other resources

Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills

Professional written and oral communication skills to relate to business and technical users

Ability to translate technical instructions or concepts into non-technical easy to understand terms

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ICE Mortgage Technology is an equal opportunity and affirmative action employer. We celebrate diversity and are building a team that represents a variety of experience, perspectives and skills. We encourage people from all backgrounds to apply.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Job Details:

Posted Date : 2022-05-07

Job type : Full Time

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