Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the worlds largest vacation ownership company and part of Travel + Leisure Co., were shaping the future of the travel industry.

How Youll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests vacations memorable from registration to checkout. Youll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same at Wyndham Destinations, youll have the opportunity to:

Bring smiles to guests from around the world by providing warm welcomes

Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions

Process cash and credit card transactions strictly following established procedures

Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities

Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios

Reserve and confirm reservations for individuals and/or groups

Provide guests with room rate quotes

Respond to guest inquiries and concerns as quickly and completely as possible

Promote teamwork and quality service through daily communications and coordination with other departments

How Youll Be Rewarded

Medical, Dental, and Vision Insurance

Discounted Hotel & Resort Stays

Employee Stock Purchase Program

Tuition Reimbursement

401K Retirement Savings with Company Match

What Youll Bring

Professional appearance and a positive, can-do attitude

Excellent communication skills with the ability to read, write and understand English

Ability to solve problems with a minimum of supervision

Basic math skills and knowledge of proper cash handling procedures

Ability to multitask and work in a fast paced environment

Attention to detail and strong organizing skills

Basic computer and office skills

Hotel hospitality front office system knowledge a plus

Ability to work independently or with others as needed

High school diploma or equivalent

One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Medical

Dental

Vision

Spending accounts

Life and accident coverage

Disability

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off, parental leave and holidays

Legal and identify theft plan

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, youll find a team thats inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

Job Details:

Posted Date : 2022-05-07

Job type : Full Time

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