100% Remote, $18/HR+

Job Description:

Take inbound calls and emails , and answer for 2 mins

Probe for information and solve issue for customer or transfer to a more knowledgeable team

Work with a wide range of industrial companies ranging from commercial transportation to oil and gas companies, to large-scale food producers

Strong ability to communicate technical concepts with a variety of stakeholders in order to best serve the needs of this diverse customer base

You will be assisting customers in troubleshooting issues with hardware, software, operating systems, and mobile/web platforms via phone, email, and chat

Skills:

Retail, Support, Technical support, Customer service, Troubleshooting, Help desk, Help desk support, Customer support, health care, bilingual

Additional Skills & Qualifications:

2+ years in customer service facing role or technical support

Familiarity with IOS/ Mac is required. Slack is a plus. Fresh desk and Zendesk are a plus

Experience with Salesforce is a plus

Professional attitude

For immediate consideration, send an updated resume to dsaafir@astoncarter.com

About Aston Carter:

At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Details:

Posted Date : 2022-05-07

Job type : Full Time

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