Location: AAFCU Headquarters

Additional Locations: None

Requisition ID: 57857

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and youll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Credit Union Team, within the American Airlines Credit Union.

Responsible for working directly with American Airlines Credit Union members to make the lending experience the best it can be.

What you'll do

Answers a high volume of calls in the Phone Loan Department

Processes new loan applications, which includes interviewing the member, analyzing credit reports and documentation and offering the best product to meet member needs

Exercises lending authority to correctly handle all loan requests, including but not limited to consumer loans

Creates and promotes positive name recognition for the Credit Union

Works with branch/department managers and staff to identify and leverage cross-selling opportunities

Research member inquiries and providing solutions as required in a timely manner

Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations

Fosters a culture that promotes teamwork, service excellence and relationship building

Handles the responsibilities of a Loan Processor as needed

May work in a rotating Saturday schedule

Ability to maintain satisfactory performance and attendance

Performs other duties as assigned

Ensures the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High School diploma or GED equivalent

Preferred Qualifications- Education & Prior Job Experience

Bachelor's degree in Business, Finance, or related area, or equivalent financial services experience

Lending experience in a credit union, bank or finance company

Experience in a sales-culture environment

All you'll need for success

Skills, Licenses & Certifications

Skilled in Microsoft Office software gained through either work experience with the software or education and hands-on use of the software

Ability to exercise excellent member and customer service skills

Skilled in above-average professional telephone skills

Knowledge of Synapsys, LINK and Episys systems and understanding of pay stubs, tax returns, purchase orders for vehicles, and credit reports

Ability to perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team

Ability to interact professionally with all employees and members

Ability to demonstrate above average interpersonal and communication skills

Ability to speak, read, and write Spanish is a plus

Ability to work independently and with minimal supervision

Skilled in mathematics and analytical ability

Ability to self-motivate with strong organization skills and capacity for attention to detail

Ability to effectively prioritize work and meet deadlines

Ability to sit for extended periods of time

Ability to pass applicable American Airlines pre-hire compliance checks

Must have an acceptable credit history, will be verified

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, youll have access to your health, dental, prescription and vision benefits to help you stay well. And thats just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources and support you need.

401 Program: Available upon hire and, depending on the workgroup, employer contributions to your 401 program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.

Additional Locations: None

Requisition ID: 57857

Discrimination and all unlawful harassment in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

Job Details:

Posted Date : 2022-05-06

Job type : Full Time

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