About NCR

NCR Corporation is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Development Operations Engineer

Location: California Virtual

NCR Corporation is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.

NCR Financial Solutions helps financial institutions optimize their profitability by continuously innovating how businesses and customers optimize their money. Our solutions empower small to mid-size banks and financial institutions to offer their customers online and mobile solutions to help their customers manage their money.

Come join the Edinburgh based Application Operations Team as a Sys Admin. Help us support the online and mobile banking sites for 1200 Financial Institutions. This role will be critical for the holistic operation of customer facing IFS applications and services.

Responsibilities:

Maintain a strong working understanding of NCR SaaS products, systems, and architecture

Discovery, documentation, and turnover of new SaaS offerings

Ensure Service Delivery has met all technical requirements for operational readiness of SaaS offerings

Produce high quality support documentation to be used by Application Operations Center

Act as first escalation point for Application Operations Center in the event of suspected service interruption or degradation

Act as liaison between AOC, Service Delivery, Ops Solutions, Hosting Operations and Network Operations

Analyze SaaS application faults and provide triage data to help identify and resolve service interruption or degradation

Identify and assist in implementing proactive monitoring to ensure health, performance, and security of production services

Propose and undertake routine preventive actions to avoid service interruption or degradation

Plan and implement automated fail-over configurations

Automate recurring tasks where possible to ensure the high availability of SaaS offerings

Complete simple and complex projects within assigned deadlines

Requirements:

Understanding of ITIL

Working knowledge of Linux

Rudimentary understanding of GCP.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Job Details:

Posted Date : 2022-05-06

Job type : Full Time

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