Who are we?

At VUBIQUITY, part of the Amdocs Media division of Amdocs, we deliver premium content to viewers on any screen, device, or platform. With a wide-ranging global customer network, the worlds leading content owners and video service providers have selected us to deliver entertainment experiences around the world. We have our offices in Los Angeles, Toronto, London, and Cyprus. For more information, visit Vubiquity at http://www.vubiquity.com

In one sentence

The Professional Services Specialist is a highly trained product expert responsible for end-to-end product deployment.

What will your job look like?

You will review the business and technical requirements with customers, providing solutions that best address the customer's needs.

You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code.

You will provide technical support during all phases of a project and advices the customer's technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.

You will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.

You will install and configure products in internal labs , customer labs , and customer production environments.

You will help us to integrate Amdocs products with third party applications within commercial customer networks.

You will create and deliver customized functional training to the customer as well as to other internal organizations.

You will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.

You will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.

You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling.

All you need is...

MAIN RESPONSIBILITIES

Broad technical experience in SW and/ or HW engineering: scripting, configuration, tuning, networking and installation.

Experience in communicating and negotiating with customer personnel and management, up to the CxO level.

Extensive experience in development, including work in Agile development environments.

Progressive experience in delivering and/or supporting complex software solutions and service/ product implementations.

Experience and knowledge of telco networks, platforms, standards and business processes.

Bachelor degree in Computer Science, Engineering or equivalent

EXPERIENCE PREFERRED

Broad technical experience in SW and/ or HW engineering: scripting, configuration, tuning, networking and installation.

Experience in communicating and negotiating with customer personnel and management, up to the CxO level.

Extensive experience in development, including work in Agile development environments.

Progressive experience in delivering and/or supporting complex software solutions and service/ product implementations.

Experience and knowledge of telco networks, platforms, standards and business processes.

Bachelor degree in Computer Science, Engineering or equivalent

To explore your skills go to: https://jam4.sapjam.com/groups/r4QFiGVIOvbIpmtxAJYkpI/overview_page/mDvPSgq

Why You Will Love This Job

We are a company built on positive relationships and collaboration, and you will have the opportunity to build strong business relationships.

You will manage multiple business relationships and collaborate with people from both corporate and field.

This is an opportunity to work independently, in a fast-paced environment, and lead projects.

Vubiquity, an Amdocs Company, is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce.

ID: 2022-2875

External Company URL: https://www.vubiquity.com/

Job Details:

Posted Date : 2022-05-06

Job type : Full Time

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