MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.  

 

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients, as well as your teammates.  

 

We are looking for:  

 

Veterinary Client Service Representative 

 

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.     

 

What you’ll do:  

Greet and check-in clients  

Answer telephones and transfer calls  

Escort clients and their pets to exam rooms  

Manage medical records, charts, reports and correspondence  

Discuss payment options and process payments  

Maintain a neat and clean lobby  

Who you are:  

Ability to remain composed in stressful and emotional situations  

Excellent verbal and written communication skills  

Excellent client service skills and phone etiquette  

Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously  

Sense of urgency within a fast-paced environment  

Some flexibility with work hours and able to work additional hours when necessary  

Critical thinking skills and ability to anticipate needs inter & intra-departmentally  

General computer competency required including Microsoft Word and Excel  

Previous experience in veterinary setting  

Perks and Benefits include:  

Strong career growth and personal development opportunities  

Comprehensive Health Benefits  

Vision and Dental  

HSA, FSA and Independent Care Spending  

401k with Employer Match  

Paid Time Off beginning on your firstday  

Shift Differentials and On-callPay  

Uniform Allowance  

Employee Pet Discounts and Pet Insurance  

Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability  

Continuing Education Opportunities and Assistance Program  

 

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.

MedVet does not accept unsolicited resumes from third-party recruiters.


Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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