Receptionist/Experience Specialist

Marion Urgent Care Clinic

Part-time Schedule will vary - Days, Evenings, Weekends and Holidays

Clinic Hours: 8am-8pm M-F, 8am-3pm Weekends

Why UnityPoint Health?

Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

Benefits Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage youre in.

Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

RESPONSIBILITIES:

Greets patients and visitors and obtains accurate information and signatures for office records

Obtain signatures on all forms pertinent to the patients current visit from the patient or family member who has authority to sign on behalf of the patient.

Photo-copy & scan insurance cards and drivers licenses.

Adhere to all confidentiality policies and procedures.

Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.

Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.

Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.

Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.

Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to others views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

Open and / or closes the clinic following specific guidelines of the individual clinic.

Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.

Perform functions other than described due to extenuating circumstances.

Other duties as assigned.

QUALIFICATIONS:

Education:

High School Degree or Vocational School Graduate

Experience:

Previous medical office experience preferred

Strong customer service skills

Excellent computer skills and abilities

Ability to understand and apply guidelines, policies and procedures

Strong personable skills to interact with physicians, health care team members, patients and support systems

Effective communication skills

Proficient in Microsoft Office

Customer and patient focused

Medical terminology/background a plus!

Requisition ID: 2022-108333

Street: 2996 7th Ave

Name: 9200 UnityPoint Clinic Affiliate

Name: Urgent Care Marion - CR

FTE : .4

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 16 hours/week - Clinic Hours Monday-Friday 8AM-8PM Sat/Sun 8AM-3PM - holidays and weekend rotations

External Company URL: http://www.unitypoint.org


Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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