Duration 4 hours a day Monday-Friday 800 am to 1200 pm for 3-6 months Essential Skills Knowledge of computers and Microsoft software Ability to troubleshoot IT issues and phone issues Ability to work independently with minimal supervision Duties will include Monitor our PD Help Desk email box. This email is for department staff to report or request assistance with any IT issues and phone issues. Troubleshoot IT issues for staff and submit a ticket to County ISD-IT if necessary. Follow-up on tickets to County ISD-IT to make sure they get completed. Assist with password resets on our case management system. Occasionally help staff with software questions. i.e. Microsoft Word, Excel, and PowerPoint Move IT equipment when staff moves. Keep track of inventory and update laptops.

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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