Knowledge, Skills, and Abilities:

Knowledge of computer applications and functions including, but not limited to, Microsoft Word, Excel, and Outlook.

Knowledge of Service Desk operations would.

Excellent oral and written communication skills.

Excellent customer service skills.

Ability to troubleshoot technical issues.

Ability to diagnose PC hardware/software problems and document solutions.

Ability to perform in a detail-oriented environment with a high level of accuracy.

Ability to perform assigned responsibilities with minimal to moderate supervision.

Ability to organize, prioritize, and perform multiple work assignments simultaneously.

Ability to work in a team environment.

Ability to establish and maintain effective working relationships.

Education and Experience:

High School degree plus six months of directly related experience OR current college student in a technical degree program .

Active Directory, Office 365, and Mobile Device Management is preferred.

Entry-level Operating System, Server, and Networking certifications are preferred.


Must possess a valid driver's license and clean driving record

Physical Demands :

Duties are performed in an office environment.

Must be able to remain in a stationary position at least 50% of the time.

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery

The person in this position frequently communicates with co-workers and clients. Must be able to exchange accurate information.


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned

This job description is subject to change at any time.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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