Encompass Healths home health & hospice services are now Enhabit Home Health & Hospice. We remain committed to delivering a better way to care for our patients and their loved ones, helping them achieve their specific care goals in the comfort and safety of their own homes. As one of the largest Medicare-certified home health and hospice providers in the nation, we continue to set the industry standard for superior home-based care.

Location: 6688 North Central Expwy, Dallas, TX 75206

Hours: Monday-Friday, 10:00am-2:00pm

**Must be able to work on Saturday and Sunday per the rotation schedule.

Enhabit Home Health & Hospice is searching for a part time IT Customer Service Specialist to join our team in Dallas, TX. We are looking for someone who can commit to the hours of 10:00am - 2:00pm, Monday through Friday. We also have weekend shifts available.

Basic support of devices and the installed apps, computers and the installed software, printers, fax machines, and all other hardware.

Answer the IT Customer Service phone line to ensure each phone call is addressed in a timely manner.

Monitor the IT Customer Service VM ticket queue to ensure all voicemails are called back in a timely manner.

Provide basic support for mobile devices and the installed apps, computers and the installed software, printers, fax machines, and all other hardware.

Reset HCHB passwords and support access to HCHB

Must possess a Bachelors degree in computer science or information technology, an Associates degree from technical school, or a minimum of two years of related work experience.

Must have customer support experience answering the phone, including support of end-users.

Must have experience and working knowledge of mobile device hardware and software and computer hardware and software.

Must be able to communicate effectively and orally and in writing and must convey thoughts in a way easily understood.

Must have the ability to interact positively with levels of personnel across all functions and must be a self-starter who requires minimum supervision.

Must be well organized and detail oriented with a desire and ability to maintain excellent written documentation.

Our innovative and collaborative company culture consistently ranks us among the best places to work in the country and in the communities we serve. In addition to cutting-edge technology solutions and opportunities for professional development, our employees also enjoy flexible full- and part-time positions that can fit their personal work-life balance needs.

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex , sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit Home Health & Hospice, we arent only a workplace, we are a community that truly sets the standard by working and living in harmony with one another.

Requisition Type: Home Office

External Company Name: Encompass Health - Home Health & Hospice

External Company URL: http://ehhi.com/

Street: 6688 N. Central Expressway

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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