Supervises the work activities of sales team members FT/PT and Temporary including:
Schedules team members work hours
Trains new team members FT/PT and seasonal team members hired for peak seasons
Ensures Sales Team members follow company and store policies, procedures, and standards
Ensures the proper merchandising standards, promotion standards, creating displays, etc.
Performs onboarding procedures for new hires.
Greet customers and answer phones and provide information, direct callers and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
Receive, verify and unload orders as necessary.
Operate cash register and store computer to accept payments, place orders, make change adhering to safe cash handling procedures including balancing cash drawer and preparing bank deposits.
Stock shelves and take inventory per Store schedule.
May provide general Store cleaning and straightening .
Executes merchandising standards, promotion standards, creating displays, etc.
May fill in for other personnel during breaks, lunch, vacation or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
Key holder with opening and closing responsibilities.
Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable and works on collecting bad checks.Balances cash, credit cards and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches accounts receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing.Enters and produces the Daily Sales Report, month end reports, and payroll reports.
Applies shrink prevention practices and activities, such as visible customer service, etc.
Performs other duties as assigned.
Associate's Degree or equivalent is preferred.
1 - 3 years of experience
1 - 3 years retail or bookstore experience preferred. Prior supervisory experience preferred. Computer literacy is required. Ability to organize and prioritize workload. Effective verbal and written communication.
General Computer Skills
All your information will be kept confidential according to EEO guidelines.
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Posted Date : 2022-04-21
Expiry Date : 2022-07-21
Job type : Part Time