This position processes a variety of customer account transactions quickly, accurately and confidentially. Provides an exceptional banking experience to our customers by building relationships and offering appropriate products and services.

Essential Job Functions:

Performs cash handling functions

Balancing cash drawer and Client Service Specialist transactions

Demonstrates knowledge of new and existing products and services

Discuss and access customer's financial needs to identify and offer appropriate products and services

Secure against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds

Identify fraudulent activity

Read, understand and follow all relevant SOP's

Perform and support daily tasks that maintain the integrity of the branch

Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.

Provides an extraordinary customer experience

Other tasks as assigned
All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.

Minimum Job Requirements:

High School Diploma or GED

1+ years Client Service Specialist experience

Bilingual preferred

Ability to work in a fast-paced, cash handling environment

Maintain a professional demeanor at all times

Strong organizational and time management skills

Ability to work effectively as part of a team

Ability to pass Client Service Specialist training programs

Ability to develop and maintain working knowledge of Columbia Bank policies, procedures and systems

May back up some duties of the Personal Banker and/or Assistant Manager with operational duties and tasks

Building capabilities to identify relationship building opportunities

Provides basic guidance to less experienced Client Service Specialists when needed
Physical and Mental Requirements:

Ability to perform repetitive finger, hand, and arm movements

Ability to lift up to 15lbs.

Ability to effectively discern information and formulate appropriate action

Ability to reach, squat, bend, and manually manipulate standard office equipment

Ability to drive to various locations

Ability to think critically and provide appropriate solutions

Values and Behaviors:

Build enduring RELATIONSHIPS with clients and each other.

Drive INNOVATION that simplifies life and work.

Seek continuous GROWTH in your personal and professional development.

Commit with HEART to serve others.

Extend TRUST in order to receive it.

Notice to Agency and Search Firm Representatives:

We do not accept unsolicited resumes from agencies and/or search firms. Agencies must obtain advance written approval from Columbia Bank's Talent Acquisition team to submit resumes, and then only in conjunction with a valid fully-executed written requisition contract for service and in response to a specific job opening. Resumes submitted to any Columbia Bank employee by a third party agency and/or search firm without a valid written and signed requisition search agreement, will become the sole property of Columbia Bank. Columbia Bank will not pay a fee to any Agency that does not have such agreement in place. No employee outside of Columbia Bank's Talent Acquisition team has the authority to enter into a requisition search agreement.

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

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