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CCTV Monitoring and Dispatch Officer Part Time

Signal 88 Colorado Springs - CO - USA

Apr 21, 2022

Part Time - Weekend Pay Incentive
Sunday 11:00 PM - 7 :00 AM  -  $15.00 an hour
Monday - Thursday 11:55 PM  - 7:00 AM $14.00 an hour

719-426-1541

Position Summary:

The dispatcher is responsible for receiving incoming calls from clients and dispatching the necessary service personnel to address their needs. This individual will also assist local operations to ensure client reports meet the reporting standard.

Responsibilities:

  • Receive incoming emergency and non-emergency calls, e-mails or other messages from assigned customers.
  • Respond to client dispatch with the outcome of their call.
  • Maintain a log of all incoming and outgoing calls and their outcome .
  • Audits officer reports daily for quality, and reports any client service concerns to management.
  • Assist with Administrative duties.

    Skills, Knowledge, Abilities:

  • Excellent interpersonal and communication skills, both verbal and written.
  • Ability to remain calm and communicate effectively during high call volumes .
  • Ability to exhibit dependability, initiative, and discernment in problem-solving .
  • Consistent attention to detail .
  • Excellent customer service, organizational and multitasking skills.
  • Ability to develop unique solutions that balance the needs of the business and client without comprising service standards .
  • Must be able to work a computer and know how to use Microsoft office.

    Requirements:

  • High School diploma or GED required
  • Proficient in English , ability to speak Spanish a plus.
  • Must have a working knowledge of Microsoft software.
  • Must be willing to work evenings, overnights with some weekends and holidays.
  • Call center experience preferred but not required.
  • 18 Years or older.
  • A valid Driver's License

    Pay and Benefits:

  • Starting compensation is $14.00 per hour with weekend pay incentive!
  •  Training is provided.

    Physical Demands: 

  • Requires sitting and standing associated with a normal office environment. 
  • Manual dexterity needed for a computer keyboard. 
  • Requires multi-tasking with phones.

    Availability:

    Schedule varies  

    Signal 88 Security is an Equal Opportunity Employer

    It is the policy of the company to provide equal employment opportunity to all employees and applicants for employment and not to discriminate on any basis prohibited by law, including race, color, sex, age, religion, national origin, disability, marital status or veteran status. It is our intent and desire that equal employment opportunities will be provided in employment, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination and all other terms and conditions of employment. The executive staff and all managerial personnel are committed to this policy and its enforcement.


    Job Details:

    Posted Date : 2022-04-21

    Expiry Date : 2022-07-21

    Job type : Part Time

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