Handle incoming calls and walk-in customers with billing inquiries.
Schedule and coordinate meter maintenance and other department appointments.
Process daily cash management procedures to include preparing bank deposits.
Assist with maintenance of department filing system and scanned database.
Perform other activities as assigned by Customer Care Manager.
What you bring
One year of customer service experience
HS Diploma or GED
Nice to have
Two or more years of customer service experience
Familiarity of wastewater and plumbing terms and general functions.
Skills and Qualifications
Able to provide exemplary customer service to a diverse customer base and co-workers.
Demonstrated experience assisting difficult customers and resolving conflict while adhering to regulatory and company policies.
Able to remain positive and friendly while working under pressure in a high-volume service environment.
Experience with record keeping and operating under strict confidentiality policies.
Proficient in the use of Microsoft Office applications, as well as standard office equipment.
Can perform multiple tasks, prioritize workload, and collaboratively solve problems.
This position is part-time. Flexible hours. Up to 12 -12 hours a week
Light to moderate physical activity, requires normal hearing and vision.
Management maintains the right to assign or reassign duties and responsibilities at any time.
Corix Group of Companies is an E-Verify participating employer.
People Focused and Inclusive Culture
We attract and develop connected, high performing people of diverse background, ethnicities and experiences, who achieve their goals in alignment with our purpose, vision, and values. Creating an inclusive and respectful work environment where everyone is included and able to do their best work and feel as though they belong.
Corix is committed to providing an inclusive and accessible candidate experience. Accommodations are available upon request. We thank all candidates for their interest; however, only those shortlisted will be contacted.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, pregnancy, childbirth , or any other characteristic protected by law.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Posted Date : 2022-04-21
Expiry Date : 2022-07-21
Job type : Part Time