Driver Support Agent Part time

Are you looking to start a career with a leading top-five transportation company in the United States? Then, here's An Opportunity You Can't Resist! We are hiring for a Part-time and Full-time Driver support Agent. Apply today if you have excellent communication skills and are passionate about helping others!

As Driver Support Agent, you will assist Company Drivers and Owner Operators with questions regarding fuel, permits, tolls, and their paychecks or settlements.

Responsibilities:

Answer phone calls from drivers, record and solve problems, explain their paychecks concerning deductions and amounts, resolve any errors that might have occurred, and research settlement pay

issues on Owner/Operator settlements. Issue advances to drivers for company expenses and personal money.

Answer phone calls from drivers and advises them on fuel locations, cash fuel, and authorization numbers for emergency fuel.

Assist drivers in person or over the phone by ordering registrations, licenses, or permits and answering questions regarding permit requirements.

Order and cancel toll passes from states as needed. Answer toll calls from drivers, terminals, or state agencies.

Perform other related duties as assigned by supervisory personnel.

Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Qualifications:

High school graduate or equivalent certification.

One to two years of customer service in a phone center environment is preferred.

Six months of experience within the truckload segment of the transportation industry is preferred.

One year with the AS400 system experience is preferred.

One to two years of typing and data entry experience preferred.

Education and Experience:

High school graduate or equivalent certification.

One to two years of customer service in a phone center environment is preferred.

Six months of experience within the truckload segment of the transportation industry is preferred.

One year with the AS400 system experience is preferred.

One to two years of typing and data entry experience preferred.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time