SUMMARY

The Client Services Associate assists one or more Financial Advisors with the opening and maintenance of client accounts and records; performs a wide variety of administrative support duties, including but not limited to, data entry, preparing mailings, filing, answering the phone, obtaining approvals for FA communications and advertisements; provides overall customer service support to clients; and may enter trades as directed by the FA.

MAJOR DUTIES

Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.

Work with the FA and the client in obtaining the required documents based upon the type of account established.

Organize and assist in the maintenance of complete client account and trade-related records for the FA and certain required files for the branch office.

Perform operational or administrative functions for client related requests .

Upon request, provide quotes and other account-related information to assist clients .

Provide reports and other information to FA, as requested.

Identify situations that need to be brought to the attention of the FA or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.

Perform various administrative duties and other duties and projects as assigned by the FA and/or Branch Manager.

ADDITIONAL REQUIREMENTS

Series 7 and Series 66 preferred but not required.

2+ years general clerical experience required.

High school diploma required; college degree preferred.

Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology.

Basic understanding of operations system .

Ability to organize/prioritize

Practical problem solving

Strong focus on providing exemplary client service

Strong interpersonal skills

Strong communication skills

Excellent grammar and possess phone/office etiquette

Must be able to manage stress, meet strict deadlines under pressure, perform with a high degree of accuracy, and consistently provide excellent customer service.

ABOUT STIFEL

Established in 1890, Stifel is one of the nation’s leading full-service wealth management and investment banking firms. Stifel serves clients from more than 400 offices across the United States and ranks as the nation’s seventh largest full-service investment firm in terms of number of financial advisors. We are also a leading provider of investment banking services to the middle market, a top-ten municipal bond underwriter, and home to one of the industry’s largest research franchises. In addition our Stifel Bank subsidiary provides a comprehensive range of banking services.

Stifel is an Equal Opportunity Employer.

Job Details:

Posted Date : 2022-04-21

Expiry Date : 2022-07-21

Job type : Part Time

Learn More & Apply

Apply